FAQ: The Between
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

When do you expect rewards to be delivered?

We anticipate all digital rewards will be complete and sent to backers by the end of February 2026. We anticipate physical rewards will be sent to backers by May 2026.

Last updated: December 04, 2025 13:30

How is this different from the version released in 2021?

This version of The Between includes expanded and revised rules, and more guidance for Keepers. Additionally, the 2021 version of the game was a strictly digital product. We are currently crowdfunding a hardcover book release for the game, with double the amount of artwork, and in full color.

Last updated: September 24, 2024 06:26

What is the Gauntlet's AI Art Policy?

The Gauntlet is firmly against the use of AI art in our products. We see much more value in original artwork and will only work with artists who share our values. It’s that simple.

Last updated: September 23, 2024 14:59

I'm not based in the United States? Is VAT included in my shipping price?

Yes! We deliver direct to door—no need to pay customs fees first.

Last updated: December 04, 2025 13:46

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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